📝Making a List

✅ Checking it twice

One important suggestion adopted was the use of a pre-flight checklist to avoid accidents such as that which befell the Model 299.

The Checklist Manifesto

the volume and complexity of what we know has exceeded our individual ability to deliver its benefits correctly, safely, or reliably

How should we Checklist?

☑️ PR Templates

☑️ Runbooks

☑️ Post Mortem

◻️ Agile Ceremonies (Planning, Retro)

😷📉 36%

☠️📉 47%