User Experience Design

On Purpose


http://slid.es/juanojeda/intentional-ux



Hi, I'm Juan

User Experience Developer, Kiandra IT


  • 8 years designing experiences
  • 25 years experiencing designs




Every Product

Has a User Experience

What is the User Experience?

User Interface
Visual Design
User Pathways
Information Architecture
Copy Writing
Risk/Reward Perception
Behaviour Management
Social Reference
Understanding the Product
And more...

User Experience

(a definition)


A person’s perceptions and responses that result from the use or anticipated use of a product, system or service.

ISO 9241-210 (2010)




It's ALL UX


How do we
turn this ...







 

... into this ...

 

... and not this?




Design (what is it?)

What is it?


Design

(Another definition)

A specification of an object, manifested by some agent, intended to accomplish goals, in a particular environment, using a set of primitive components, satisfying a set of requirements, subject to some constraints.

Ralph & Wand (2009)





Design is merely the set of decisions you either make or set aside when you create your product. You cannot not design.
Hall (2014)



Every Product
Has a UX Designer


and if you don't know who it is, it might be you!



Intentional UX Design

(a simple-and-in-no-way-comprehensive guide)

  • Remember your goals (user AND business)
  • Know your users
  • Understand your environment
  • Define your constraints



Remember your Goals

(Tool: User stories)


  • Define your overall goals (users AND business)
  • State your goals for every feature
  • Who does this help?
  • Know when you've met your target
  • K.I.S.S and cull



Know Your Users 

!important;

(Tool: Personas)

  • There's nothing worse than an imaginary persona
  • Meet them any way you can (in person, data, anecdotes, approximation)
  • Get to know them, deeply (goals, workflows, demographics, environment, capabilities, attitude, interactions)
  • Introduce them to everybody
  • Keep them in the loop!



Understand Your Environment

 (Tool: Environment Profile)

  • Where is your design being used? (geographic, network conditions, device)
  • Know your competitors (for attention)
  • Know your potential allies
  • Is your app improving the user's environment?



Define Your Constraints

(Tool: design principles and patterns)

!important;


  • Comes from research (users, environment, competitors)
  • Lets you say NO
  • Distinguishes you from competitors
  • There will be exceptions - get to know them!
  • Old principles may not apply
  • Principles invite discussion
Mostly courtesy of (Spool, 2011)



BONUS

Use a Toolkit!

(Tools: Frameworks, style tiles)

  • Consistency is KING
  • Convention over creativity
  • Extend as necessary (document as you go!)




Thanks!

http://slid.es/juanojeda/intentional-ux

Intentional UX

By juanojeda

Intentional UX

  • 1,478